Showing posts with label Bloomingdale's Customer Service. Show all posts
Showing posts with label Bloomingdale's Customer Service. Show all posts

Friday, August 20, 2010

Another One Bites The Dust

Oh the humanity. Maybe this is a bit melodramatic, after all poor customer service is par for the course these days, and this experience isn't quite on par with the Hindenburg, but I am darn near exploding myself.

Had my first personal experience with Bloomingdale's' Bridal Registry in the last 2 weeks and I have to say to one and all, take a full pass. From the moment I went on to the site in my first 2 attempts at sending a bridal gift, then a conversation with someone at the 800 number to actually place the order and now the subsequent 2 follow up phone calls to register shock over the condition of the order I can only guess that any of the "Marts", K- or Wall, could offer similar service.

So if you want your bride to be to receive your gift unwrapped, without a gift card but with a bill go to Bloomingdale's. If you are thinking of registering for your big day stay away. I guess that leaves us with Neiman Marcus......